CS New Media - Server Status

13.09 - We are currently investigating email delays with the windows mail service.

Please accept our apologies for any inconvience during this time.

UPDATE: 13.27 - This issue is due to our spam filtering crashing, and causing a backlog of just over 37k emails to process.

The spam filtering service has been restarted and emails will start to be delivered to inboxes. This may take sometime due to the amount of email to process. No email has been lost due to this issue.

UPDATE: 14.22 - The mail queue is now clear.

00.01 / 22nd June 2008 - We are currently investigating an outage with Apache on the Web1 Linux Web Server. Please accept our apologies for the loss of service during this time.

UPDATE 00.07 - Apache is now back online, please accept our apologies for any inconvience this outage caused.

Our network provider has informed us that a potential hardware issue has been discovered on a crucial piece of network equipment. As a precaution this hardware will be replaced at 1 minute past midnight tonight (17th June 2008).

During this time all Linux based services including customer dedicated servers will be unavailable for up to 2 minutes.

Please accept our apologies for the short notice of this work.

05/06/08 / 15.57 - We are currently receiving a high volume of support tickets with regards to failures when sending email to @hotmail / @msn and @live email addresses. We are aware of this issue and working on a resolution.

08.45am / 3rd June 2008 - We have identified some hardware issues on Linux Web2 Server. We are performing an emergency migration to replacement hardware as a precaution now before things get busier later today. This should involve a few minutes downtime instead of risking a substantially longer period of downtime.

The downtime is expected within 30-90 minutes, and to last an estimated 5-10 minutes.

Please accept our apologies for the inconvenience.