From 10pm on 29th March 2008 the Linux Web2 server will be unavailable for up to 25 minutes while additional memory is installed and a reboot carried out.
Please accept our apologies for the short notice of this work, if you have any questions or concerns please contact us via our web based helpdesk.
UPDATE: This upgrade has been postponed until Sunday 30th March 2008 at 10pm.
24.03.08 / 6.50am
The mail server migration is now complete, total downtime for the mail service was 20 minutes.
If you are experiencing problems with email please submit a ticket to the Windows Hosting Support Department.
Date: 24.03.08 M
Maintenance Window: 12.00am - 6.00am
On Monday 24th March 2008 we will be migrating the current Windows Mail Server to new higher specification hardware and installing new mail filtering software. This work will massively improve the reliability of the mail service.
Between 12.00am - 6.00am on 24th March 2008 the mail service will be unavailable at certain periods.
Please ensure you are using “mail.domain.com” or “mail.csnewmedia.co.uk” for your incoming and outgoing server in your email client.
The migration of MS-SQL 2005 to temporary hardware completed at 4.30am, total downtime for the MS-SQL service was 30 minuters.
If you are experiencing any problems with MS-SQL powered websites please submit a ticket to the Helpdesk.
Date: 20.03.08
Maintenance Window: 12.00am - 6.00am
We have identified a serious hardware issue on our current MS-SQL 2005 Server which we believe is the cause of recent problems with the service. In order to keep the MS-SQL service stable we will be performing emergency maintenance to migrate MS-SQL to temporary new hardware. New higher specification hardware is currently on order and will be provisioned within the next 2 weeks.
All databases will be transferred over to this new hardware between 12.00am - 6.00am on Thursday 20th March 2008. During this time the MS-SQL service will be unavailable at certin periods.
Important - please ensure you are using our new connection information “sql2005.ourwindowsnetwork.com” in connection strings/scripts. Failure to update scripts with this new connection information will result in them being unavailable after the maintenance has completed.
Please accept our apologies for the short notice of this maintenance work, if you have any questions please submit a ticket to our Windows Hosting Support Department.
We will soon be making changes to our database services and require all windows hosting customers to change the current connection information they are using as follows:
MS-SQL 2005 Server
Current Internal Connection String: sql01
Replace with: sql2005.ourwindowsnetwork.com
Current External Connection String: sql2005.ourhelmcp.com
New hostname: sql2005.ourwindowsnetwork.com
MySQL4 Server
Current Internal Connection String: sql02
Replace with: mysql4.ourwindowsnetwork.com
Current External Connection String: mysql4.ourhelmcp.com
New hostname: mysql4.ourwindowsnetwork.com
MySQL5 Server
Current Internal Connection String: sql05
Replace with: mysql5.ourwindowsnetwork.com
Current External Connection String: mysql5.ourhelmcp.com
New hostname: mysql5.ourwindowsnetwork.com
Database ports will remain unchanged. Please ensure all scripts are updated by Saturday 15th March 2008. Failure to update scripts with the new connection information will result in a loss of service to your database powered websites.
Please ensure you do not connect to databases using an IP addresses, all IP addresses will be changing.